Dispatch services
Reefer Dispatch
Better rates, tighter windows, less forgiveness when something goes wrong.
Reefer pays more than dry van for a reason: appointment times are strict, temperatures are documented, and a rejected load is an expensive afternoon. We book reefer freight with the schedule in mind, not just the rate — and we stay on the phone with the facility when things slip.
Get a call back
How we run it
What you get on reefer
Appointment-aware planning
Loads are booked against realistic transit and HOS, not a dispatcher's optimism. Late is how you lose a good broker.
Temperature and instructions confirmed in writing
Set point, continuous or cycle, pre-cool requirements — documented on the rate con before you're under the load.
Produce season handled
Rates swing hard by region and month. We move you toward the lanes that are paying instead of the ones that were paying last month.
Included
Every load, every week
24/7 Dispatch
If you're rolling, we're reachable — not a voicemail box that gets checked Monday morning. Breakdowns, detention, a receiver turning you away at 11pm: you get a person, not a queue.
Rate Negotiation
We know what your lane pays and we hold the line until the rate matches it. An underpriced load doesn't just cost you that run — it costs you the next good one, because you're in the wrong place for it.
Rate Confirmation Review
Detention terms, layover, unloading fees, TONU — we catch what's missing while it can still be fixed. Once you've signed, the terms are the terms.
Lane & Trip Planning
Loads planned as a route: fewer empty miles, better backhauls, and home when you said you'd be home. Your next load is worked while you're still under the current one.
Paperwork & Invoicing
BOLs, PODs, rate cons, invoicing and follow-up on slow payers. Your job ends when the freight is delivered and the photo is sent.
Advanced Booking
We book ahead instead of scrambling load to load. You know where you're running days out, so you can plan home time, maintenance and hours — and you're never forced into a cheap load just because the truck goes empty tomorrow.
Questions
Straight answers
Do you handle detention at cold storage facilities?
Yes. Reefer receivers are the worst offenders for long waits. We document arrival and departure and pursue detention with the broker on your behalf.
Can you dispatch both reefer and dry van loads?
Yes — a reefer can run dry freight when the numbers work. We book whichever pays better for the lane you're in.
We also dispatch
Ready to stop chasing loads?
One call and we'll tell you straight whether we can improve on what you're running now. 24/7 — including weekends and holidays.